Terms of Service

Last updated: January 1, 2025

1. Introduction

Welcome to LedgerFocusEdge. These terms govern your access and use of our accounting and automation services, digital resources, and related goods. By engaging with our offerings, you agree to abide by these terms.

2. Service Offerings

We provide the following categories of offerings: professional services for system configuration and automation; digital resources such as guides and templates; and physical goods related to accounting operations.

3. User Accounts

To access certain services or resources, you may be required to create an account. You are responsible for maintaining confidentiality of your credentials and for all activities under your account.

4. Payment

Fees are due at the time of purchase or subscription initiation. Payment can be made via approved methods as displayed at checkout or in the invoice.

5. Delivery and Access

Professional services will commence as scheduled upon payment confirmation. Digital resources will be available for download immediately. Physical goods will be shipped to the address you provide.

6. Refund Policy

6.1 Professional Services

If you cancel a scheduled service within 7 days of booking, you are eligible for a full refund. Cancellations made after 7 days but before service commencement receive a pro-rated refund based on work not yet performed. Alternatively, you may transfer the service to a future date subject to availability. Completed services are non-refundable due to preparation and resource allocation dedicated to your project. Refunds will be issued to the original payment method within 10 business days of approval.

6.2 Digital Resources

Due to immediate access and download, digital resources are generally non-refundable. If you encounter a defect or error in a digital product, please notify us within 30 days for a replacement copy. If eligible, replacement or refund will be processed to the original payment method within 10 business days of approval. Refunds are not granted for change of mind or partial use.

6.3 Physical Goods

You may return unopened physical goods within 14 days of delivery for a full refund of the product price. Return shipping costs are your responsibility unless the item arrived damaged or defective. Refunds will be processed to the original payment method within 10 business days of receipt and inspection of returned items.

7. Liability Limitations

Our liability is limited to the fees paid for the specific offering giving rise to any claim. We are not liable for indirect or special damages arising from use of our services, resources, or goods.

8. Governing Law

These terms are governed by the laws of the Province of Ontario and applicable federal statutes of Canada.

9. Contact Information

LedgerFocusEdge
301 Front St W, Toronto, ON M5V 2T6, Canada
Phone: +14160678051
Business ID: 223831811

For questions or support, please Contact Us.