Frequently Asked Questions

Answers to your most common questions about accounting automation

How does LedgerFocusEdge integrate with existing accounting software?

Our platform connects via secure APIs and standardized data formats to major accounting solutions, allowing for seamless data synchronization without manual exports or imports.

What security measures protect my financial data?

We utilize encryption at rest and in transit, multi-factor authentication, and regular security audits to safeguard your sensitive information in compliance with industry standards.

Can I customize automation workflows?

Yes, LedgerFocusEdge offers a flexible workflow builder where you can set rules for transaction categorization, approval sequences, and automated report generation tailored to your operational needs.

What is the pricing structure?

We offer modular pricing based on the number of users and automation modules required. Contact our sales team for a detailed proposal suited to your organization's scope.

What support options are available?

Our support includes email and phone assistance during business hours, access to our knowledge base, and optional premium support plans for expedited response times.

Can the system handle multi-entity accounting?

Yes, the platform supports consolidation across multiple entities, intercompany eliminations, and unified reporting for complex organizational structures.

How long does implementation take?

LedgerFocusEdge integrates with your existing accounting software and spreadsheets via secure APIs. It extracts transaction data, applies predefined rules for categorization, and updates your general ledger automatically. The connection process involves credential setup and initial mapping, after which data flows continuously without manual intervention.

What customization options are available for automated workflows?

You can create custom approval sequences, notification triggers, and data validation checks using our visual workflow builder. Templates are provided for common tasks like vendor approvals and expense reviews. Every workflow can be tailored with conditional branches, role assignments, and audit trails to match your organizational requirements.

How does LedgerFocusEdge ensure compliance with Canadian reporting standards?

Our platform is kept up to date with federal and provincial reporting guidelines, including GST/HST rules and year‐end reporting formats. Automated validation routines flag discrepancies against defined thresholds and regulatory criteria, helping you prepare accurate filings with confidence.

What support resources are available during and after implementation?

You’ll have access to a dedicated onboarding specialist who guides you through initial configuration, data migration, and training sessions. Post-launch, our support portal offers documentation, video tutorials, and direct access to our help desk. Scheduled check‐ins ensure you get the most value from new feature releases.